Song Style Girl's Red Dress and Plush Cape

For directly purchased items, cancellations are generally not supported after order confirmation. Returns and refunds are only accepted for quality-related issues. Please contact our sales team for specific refund policies.

For custom-sized items, no cancellations are supported after order confirmation. Please kindly contact our sales team for quality-concerned problems only. For custom products, we generally do not support refunds or returns after sales.

Within 7 days of receipt. The warranty does not cover damage caused by human factors, accident, misuse of the product, unauthorized alternation to or change of parts or components of the product, act of God or problems of power supply. No warranty is offered for products which have gone beyond the period of warranty.

General Lead Time: Handling time 2-4 business days, shipping time 6-10 business days.
If not in stock, it will take extra 5-10 business days in handling time.

If you need your Hanfu earlier than the standard delivery time, please let us know when submitting the online form.

Wire Transfer (preferred), Check, or Credit Card

Note: Extra 5% transaction fee will be charged for credit card payment.